Spring Festival travel rush train tickets will be on sale tomorrow： it is estimated that 280 million passengers will be sent, and the ticketing time will be extended.

　　On January 2, The Paper reporter learned from China National Railway Group Co., Ltd. (hereinafter referred to as "China State Railway Group Co.,Ltd.") that in 2022, the railway Spring Festival travel rush will start on January 17 and end on February 25, with a total of 40 days, and the national railway is expected to send 280 million passengers, with a year-on-year increase of 28.5%. According to the arrangement that the train tickets will be sold 15 days in advance, on January 3, 2022, the railway department will start to sell the 2022 Spring Festival travel rush train tickets.

　　According to the person in charge of the Ministry of Transport of China State Railway Group Co.,Ltd., in 2022, the railway Spring Festival travel rush will face multiple challenges, such as accurate epidemic prevention and control, Beijing Winter Olympics transportation guarantee, etc. The situation is complex and changeable, and the transportation service organization is more difficult. The railway department will conscientiously implement the work arrangements of the CPC Central Committee and the State Council during the New Year’s Day and Spring Festival, adhere to the people-centered development idea, make overall plans for development and safety, make overall plans for epidemic prevention and control and Spring Festival travel rush organization, and make overall plans for transportation security in Spring Festival travel rush and Winter Olympics, earnestly do a good job in Spring Festival travel rush, constantly improve the sense of security, acquisition and happiness of the vast number of passengers, provide high-quality transportation service guarantee for the Winter Olympics, and strive to achieve the goal of "Safe Spring Festival travel rush, orderly Spring Festival travel rush, warm Spring Festival travel rush, and better passenger experience".

　　First, adhere to the arrangement of needs, emergency preparedness, accurate matching, ladder delivery, and accurately arrange passenger transportation capacity. Make full use of the transportation advantages of the developed and perfect railway network and modern high-speed rail network, especially the newly added lines and EMU resources in the first year of the "14th Five-Year Plan", and specially draw the train operation map of Spring Festival travel rush. The passenger capacity can meet the transportation demand under strict epidemic prevention and control. Before Spring Festival travel rush, new lines such as China-Laos Railway, Ganshen, Anjiu, Zhangjihuai, Mujia, Hangtai and Rilan high-speed railway were opened for operation, which further enhanced the transportation capacity of Yunnan, Jiangxi, Anhui, Hunan, Heilongjiang, Zhejiang and Shandong. The south section of the Beijing-Hong Kong high-speed railway from Nanchang to Shenzhen runs through the whole line, which greatly shortens the time and space distance between the central and eastern cities such as Nanchang, Hefei, Nanjing and Shanghai and the Guangzhou-Shenzhen area, and will effectively facilitate the people along the line to travel in Spring Festival travel rush. The railway department will accurately analyze the passenger demand according to the changes in the epidemic prevention and control situation, the pre-sale of tickets and the data of alternate ticket purchase, determine the timing of train launch and passenger start-up, and put the capacity in steps. At the same time, maintain the necessary scale of ordinary speed trains, make overall plans for trains in the direction where passenger flow is not concentrated, and insist on running public welfare slow trains to ensure the basic travel of passengers.

　　The second is to adapt to the rules of passenger travel under the conditions of epidemic prevention and control, and improve the service measures of ticket sales and return and change. Coordinate the precise requirements of epidemic prevention and control and the convenient travel needs of passengers, and continuously improve service measures to facilitate passengers to purchase tickets and return and change their visas. Extend the ticketing service time of 12306 website (including mobile phone client) from 5:00 to 23:30 every day to 5:00 to 1:00 the next morning (except every Tuesday); Provide 24-hour Internet refund service, the deadline for refund is extended from 25 minutes before the bus stop starts to before the bus stop starts, and 12306 client login-free refund channel is added; Add online processing channels to the business of changing the ticket after driving, which can only be handled at the ticket issuing station, and add the function of changing the electronic ticket at the self-service ticketing terminal; Adjust the latest deadline for standby ticket purchase from 6 hours before driving to 2 hours; Provide passengers with temporary electronic identification.

　　Third, take the initiative to meet the demand and do a good job in ensuring the transportation service of the Winter Olympics with high quality. The Beijing-Zhangjia High-speed Railway has arranged 40 pairs of winter Olympic trains and special trains for the opening and closing ceremonies. Research and develop the online 12306 English website, English client and English self-service ticket vending machine, support foreign credit cards such as VISA and JCB to purchase tickets, and add the ticketing service function in the Winter Olympics area to strengthen ticketing and service guarantee for the Winter Olympics.

　　Fourth, scientifically and accurately implement epidemic prevention and control measures, and resolutely prevent the epidemic from spreading through railway Spring Festival travel rush. In accordance with the joint prevention and control mechanism in the State Council and the policy requirements of precise prevention and control in various places, the epidemic prevention and control measures in the whole process of passenger travel are strictly implemented. In the ticketing process, strictly control the passenger load rate of trains and implement decentralized ticketing in qualified trains; In the ride, guide passengers to wait at the station in an orderly manner, do a good job of temperature measurement and code inspection in strict accordance with the requirements of the local government, and prevent passengers who do not meet the ride requirements from entering the station; In the train operation, strengthen the broadcasting and publicity of station cars, reserve isolated seats according to regulations, and do a good job of disposal in a scientific and orderly manner once passengers involved in the epidemic are found. Strictly implement the overall plan for epidemic prevention and control of Beijing Winter Olympics and Winter Paralympics, and implement closed-loop and non-closed-loop management for 55 days from January 21 to March 16 for the four winter Olympics service stations of Beijing-Zhangjia high-speed railway Qinghe, Yanqing, Prince City and Chongli, so that closed-loop personnel and ordinary passengers do not intersect; For special carriages and special trains for transportation services in the Winter Olympics, we will strictly do a good job in ventilation and disinfection, and earnestly do a good job in prevention and control of transportation support in the Winter Olympics.

　　The fifth is to coordinate the supply of freight capacity and ensure the transportation of key materials for the national economy and people’s livelihood, such as coal. During Spring Festival travel rush, we will continue to strengthen the transportation of key materials related to the national economy and people’s livelihood, such as coal for power generation and heating, northeast grain, spring ploughing fertilizer and holiday materials, so as to ensure the warm winter of the people and the smooth operation of the national economy. Increase the supply of goods, loading and unloading power and machinery organization during the Spring Festival holiday, improve the working efficiency, and ensure that the national railways load more than 170,000 vehicles per day, and ensure that the 363 direct power supply plants in China can store coal for more than 15 days.

　　The person in charge said that the railway department will timely allocate capacity according to the epidemic prevention and control requirements and passenger flow changes, dynamically adjust train operation, continuously improve service measures, and strive to enhance the travel experience of the majority of passengers. Passengers are requested to pay close attention to the information published on the "Railway 12306" website and "China Railway" WeChat WeChat official account in time and make reasonable arrangements for their trips.